Monitor your conversations with customers
Monitor is powered by Big Data Analytics techniques. It means that pollstr doesn’t take a sample of the conversations looking for keywords, it does a semantic analysis of all the textual data and analyzes it for you all the time. Meaning you are able to see the analysis of conversations even over the last second.
Get the data into action: real time alert system. What if you can have your customers telling you when there’s a big problem to address? pollstr is able to send you a message once a topic reaches a desired threshold. Since the topic is already analyzed the alert message arrives to the person that can address the problem. Overtime, the system learns to automatically set the threshold as the messages increase or decrease.
- doneState of the art analytics
- doneAnalyze every line, not a sample
- doneReal-time reports